While on Facebook today I saw an ad for cell phones for seniors... curiosity got the best of me and I clicked on it. It is a site called "Social Choice" and in this article they present a questionnaire about your cell phone usage that would lead you to the best choice for your particular needs. Of course there were ads embedded in the article for various phones and services, but, if you overlook those and just read the article and answer the questions, you get to the information that you really want. I was told to check out the "Jitterbug." That won't be happening anytime soon, as I love my iPhone and am quite happy with my Verizon service. But, for those who have less demanding needs than I do, the Jitterbug might be a good choice. I must confess that I didn't retake the questionnaire, so I don't know what other options they suggest, but, if you're a senior with minimal cell phone needs, I'd recommend answering the questions and seeing what is suggested for you.
I would also recommend that, no matter what service your are currently using, you call your provider and see what they can recommend for you. Their offerings change and what worked for you 6 months ago might not the best for you now. I recently changed my Verizon plan to something called "Small Plan" which includes unlimited talk and text, 1 gig of data, and "hot spot" availability (allowing me to use my phone as wi-fi connection for my computer). For security reasons, I try not to use public wi-fi (especially in airports and hotels), so the "hot spot" allows me to have my own personal wi-fi. Doing so uses up phone data, but it hasn't been an issue for me. Anyway, the plan is relatively inexpensive (under $80) and includes my husband's phone (a flip phone which he says he's never getting rid of).